Generally, you can change your shipping address within 12 hours. Make sure to contact us immediately with your order number, and the correct address. The more information you provide, the sooner we can change your information. Although we cannot guarantee that we'll catch your order in time before it enters processing, we will try our absolute best to make the requested changes.

Make sure you type ‘Urgent: Change Order Details’ in the subject line. Any other title may cause delay in the delivery of your order.

Please keep in mind that your order may already have been dispatched. In this case, we won't be able to send you another one so it’s best to contact the postal service.

The Ingrapity order process is automated to distribute products quickly and accurately. We do apologize, but once the order has been placed it can NOT be cancelled. We receive a lot of orders and we are unable to go though them individually, as this would cause delays to other orders. Please review your items carefully before completing your orders.

We accept all major credit cards including Visa, Mastercard, Visa Debit, American Express, Discover, Diners, and we also support Paypal, Google Pay and Apple Pay.

We don’t accept checks or money orders.